Refund & Return Policy
We want you to feel good about your purchase — and we’ll always do our best to make things right.
WE OFFER 30 DAYS MONEY BACK GUARANTEE
We want you to love your purchase — but if something didn’t work out, we’ve got you covered. We want you to be fully satisfied with your purchase. If you are not satisfied for any reason, you may request a full refund within 30 days of your original purchase date.
How to Request a Refund:
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Reach out to our support team within 30 calendar days of your purchase.
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We’ll send you a short return form to complete before returning the item.
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Once approved, ship the product back to us in its original condition and packaging. (Shipping costs shall be covered and paid by customer).
After we receive and inspect your return, your refund will be processed back to the original payment method within 20 business days.
This policy applies to first-time purchases only and does not cover subscription renewals or repeat orders unless explicitly stated.
We reserve the right to decline returns that fall outside these conditions or show signs of misuse or abuse.
Return address: Laisves pr. 78B-214, 5263 Vilnius, Lithuania
RETURN POLICY FOR FAULTY PRODUCTS
If your item is faulty, here’s what to do:
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Contact our support team within 14 days of delivery.
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Include a description + photo or video proof.
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If approved, we’ll send you a prepaid return label. (Please use our label within 3 days — we cannot process returns with other shipping methods.)
After we receive and inspect the return, we’ll issue a refund to your original payment method within 14 business days.
REFUND TERMS
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Refunds are only issued for products that are proven faulty, incorrect, or that qualify under our 30-day return policy.
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Once a refund is issued, access to digital content (if applicable) will be revoked.
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All refunds are returned to the original payment method.
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We’re not responsible for lost packages or failed deliveries caused by incomplete or incorrect shipping information provided at checkout.
